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Ticket Line 403-949-4114
Spirits West
Bragg Creek Centre
on Tix

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Professional Performers Produced By Volunteers

Online Tickets

Why provide online ticket sales?

We like to provide our customers with a number of options to get tickets for our performances. Customers can now visit any of our ticket locations, call our ticket locations and charge by phone, or buy tickets online.

Why not use a ticket agency?

Ticket agencies usually charge a service fee that can run to several dollars per ticket. They also often want all tickets purchased through the agency. All our ticket processing is handled by volunteers and this saves our customers the cost of the agency fees.

Why use PayPal and not go directly to the Credit Card Companies?

The simple answers are Convenience, Cost and Security.

• Convenience - PayPal is an online payment company, owned by eBay. They provide a number of payment options. If you have a PayPal account you can pay from the account. A PayPal account allows you to pay from your bank account or via credit card. If you don't have a PayPal account, you can set up an account or you can use your credit card to pay directly through PayPal.
• Cost - With PayPal we pay a small transaction fee and a percentage of the ticket price for the PayPal service. It probably works out to be close to the cost of processing a credit card transaction. If we worked through the Credit Card providers, we would first have to pay to set up an online merchant account. Then we would need a 'Gateway Provider'. This would cost us an additional setup fee and a monthly fee. There would still be the cost of processing a credit card transaction.
  We would also have to have a secure web site. That could entail additional software costs and additional charges from a service provider.
  We figure that with setup fees, monthly charges and startup costs we could spend or commit to upwards of $2000 before we sold a single ticket. We are just a small community based volunteer organization and we can't afford to do that.
• Security - PayPal is a large payment company that processes thousands of transactions and millions of dollars per day. In order to maintain their reputation they have far better security for online transactions than a small organization can provide. If we had to provide our own shopping cart, checkout and payment transactions we would have to have special encryption on our site and secure databases and web front ends.
  With PayPal, all the transaction security is provided by PayPal and Bragg Creek Performing Arts never even sees a credit card number. When you click the 'Add to Cart' button, a request is sent to the PayPal site. When you are in the 'Cart' or 'Checkout' all information is encrypted (you can check to make sure the lock icon is turned on in your Browser's status bar). The entire online transaction is done with PayPal. We don't see any information about the transaction or store any information about the transaction on our web site. When the transaction is complete, PayPal send an email to us to advise us of the completed transaction. PayPal also confirms the transaction to our customer via email. No email from PayPal contains credit card information. PayPal also keeps a record of transactions that we can view but again no credit card information. When the transaction has been completed PayPal transfers money from the customers method of payment into our PayPal account. We either send the tickets or hold them for pickup.

This is the best solution for our customers and for a small organization, like ours, that we've been able find. 

2012 - 2013 Season
Our 32nd Season
 

Colleen Brown Band
and
Callum Graham
Sept. 29, 2012
 

Deep Dark Woods
Oct. 27, 2012

Chris Velan
Nov. 24, 2012